Local orders may be picked up from my studio during most business hours. If local delivery is selected I will do my best to drop them off or schedule a convenient time for you to pick up your order.
Please allow 1-2 days to process orders. Note that while most prints are on hand, printing can take up to 2 weeks. I will make every effort to fulfill orders as fast as humanly possible.
Please be sure to double check your address, as we cannot be responsible for incorrect addresses, including suite numbers, apartment numbers, or missing information. If your package was sent to the incorrect address, please continue reading below.
While we will make all reasonable efforts to update addresses, all requests for address changes must be made prior to your package being shipped. Once a package has been shipped, we can no longer change the address.
International Deliveries // Duties and Taxes
Some countries may require additional information from you in order to complete your delivery. You, as recipient of your order are responsible for including all the correct contact information on your order. You may also be responsible for additional duties and taxes, so keep this in mind before purchasing. You, as the
customer, are responsible for any additional duties, taxes, or fees added by customs.
All Sales Are Final
If you are unhappy with your purchase for whatever reason, please send me a video burning your print. While I will not issue out a refund I will gladly watch my work vanish from your existence.
Missing, Lost or Stolen Shipments
If you package is lost or stolen, I have set up a way for you to get a replacement print for a small fee. If your package is gone, please contact me and we will tell you the options. I unfortunately cannot cover the cost of lost or stolen prints, so please understand in advance that this option does have a
small associated cost you will be responsible for.
Delivered but Not Received
If your package shows as delivered - based on the tracking - but you do not have it in hand, it will be assumed to be lost or stolen and you can then request the lost or stolen replacement option.
If your package and print/s has unfortunately been damaged in shipping, we can help. You will need to provide us with photos of the damaged package, damaged print/s, and let us know what print numbers you received. These images will need to be provided prior to any replacement being sent out. Once we receive the proof of the print being destroyed, we’ll work with you to send out a replacement. Please note: Free replacements for damaged prints is only available for domestic ( US ) orders. International customer will need to file a claim with fedex and we can then help you with replacing the print, similar to the lost or stolen option above.
You, as the recipient, are responsible for any packages that cannot be delivered and - in turn - get sent back to my New Mexico Print Facility. If the package is received back in NM in good condition ( no damage ) we can ship it back out, however you will be responsible for the return shipping cost ( back to NM ) & the cost to reship the package. For this reason, please be sure to double check your address before purchasing. Also, prints that are returned, but are damaged in the process, will have an associated reprint cost as well.
Credit / Debit Cards